Organizational Sensemaking & Knowledge Management
EBR provides in-depth modeling and analysis of organizational sensemaking and knowledge management processes. Synthesizing current research literature from systems engineering, organizational psychology, management science, epistemology, and computer science, we are able to creatively respond to the needs of military, intelligence, and corporate organizations in the following areas:
- Knowledge Requirements Analysis: Identify the structures and processes needed for constructing and maintaining situation understanding in wicked problem domains
- Knowledge Content Analysis: Assess the quality and contextual relevance of knowledge products and their relationship to both organizational value streams and organizational agility
- Knowledge Utility Analysis: Link understanding with operational strategy to assess the effects and consequences of actions within a complex and emergent operational environment
- Analyst Education and Training: Identify critical thinking skills and collaboration mechanisms required for supporting decision makers with just-in-time, tailored knowledge products
- Analytical Methods and Paradigms: Identify human-centric strategies for adapting traditional systems engineering methods to the causal, visual, and narrative reasoning modes of real world decision makers
By approaching the study and analysis of organizational sensemaking and knowledge management from a multidisciplinary perspective, EBR is able to combine the strength and flexibility of soft systems analysis strategies with the analytical rigor of traditional systems engineering methods.